Q&A Q: I'm not sure if the goods will fit in my Car or Van ? A: We have loaded most types of vans, hatch-back cars and estates – so give us a ring first. Q: After I reserve, how long before I can collect ?A: Usually after 60 minutes. Q: What is the latest time I can telephone you to reserve for same day collection ?A: Usually 2:30pm week days. Q: What is the latest time I can visit to collect the reserved goods.A: Usually 4pm week days. Q: Will somebody help me load my car/van ?A: Yes, we employ dedicated technicians to assist you. Q: How long does the reservation last for ?A: Usually until 4pm the same day (or next day if agreed at time of reservation). Q: Is there a charge for the reserve and collect option ?A: No, its a free service to help customers who need an industrial sewing machine quickly. Q: Once I reserve, can I cancel my reservation ?A: Yes, if you change your mind please ring us and we will cancel your reservation. Q: I can not collect, can you despatch the goods instead ?A: Yes*, subject to cleared funds, we can usually despatch via pallet carrier with-in 2-5 working days. *Note some special offer items are priced for collection only with no delivery option offered.
- Telephone us to reserve a machine on 0843 289 7560.
- No deposit required – you pay us when you come to collect.
- Collections available from 60 minutes after a reservation is confirmed.
- Same day Collection available on models displaying the reserve and collect logo
Reserve and collect is subject to stock availability and pre-arranged collection before 4pm week days during normal opening times. The latest time to reserve for same day collection is 2:30pm. Reservations made after 2:30pm may be available for collection on the next working day. Reserve and collect is only available by phone or in person.